Our Auto Dealer 20 Group model empowers businesses to learn from each other. Everyone benefits from the overview of financial and operational data and processes. Shared discussions of best practices generate solutions you can take home for implementation. Monthly financial composites allow you to compare, in detail, every facet of your operation with some of the top business operators in the country.
14 Years
Average length of a 20 Group Membership
5,500+
Group Members
500+
20 Groups and Peer Groups
8,800+
Auto Dealers Benchmark Data
14 Years
Average length of a 20 Group Membership
5,500+
Group Members
500+
20 Groups and Peer Groups
8,800+
Auto Dealers Benchmark Data
Strategic Solutions for Dealership Success
Who It’s For
Automotive dealers and OEMs seeking data-driven strategies, peer collaboration, and expert guidance to improve operations and profitability.
Collaboration With Peers
Using data as the foundation, our facilitators and your peers come together to help solve your toughest challenges and hold you accountable to reach your goals.
Self-Governed Meeting Schedule
20 Groups internally decide their cadence, location, and agenda topics. With 2 to 3 meetings annually, this ensures groups stay focused on their specific needs and goals.
Expert Facilitators
We assign all groups a dedicated facilitator and a team of client support specialists to help plan, educate, and enable peer collaboration amongst group members.
Monthly Benchmark Reporting
Monthly data reporting allows members to assess the health of your business, compare it to top performers in the industry, and review your progress toward goals.
Proven Best Practices
Learn and implement time-tested best practices from top-performing dealerships to enhance efficiency, sales, and customer satisfaction.
Customized Industry Insights
Each group receives tailored industry insights, trend analysis, and actionable strategies to improve operations and profitability.
NCM Associates
Peer Collaboration for Business Success
NCM’s Auto Dealer 20 Groups bring together non-competing dealers to share insights, compare performance metrics, and collaborate on best practices.
Backed by industry-leading benchmark data, our expert-moderated meetings help dealers improve profitability, streamline operations, and stay ahead of industry trends. Join a network of top-performing dealers committed to driving long-term success.
Types of 20 Groups
NCM offers 20 Groups for all areas of the automotive business.
- Franchise Dealer
- CFO/Controller/HR
- Variable Operations
- Fixed Operations
- Collision/Body Shop
- Buy Here Pay Here (BHPH)
- Independent Used
- Heavy/Commercial Truck
- Digital Marketing
- Internet BDC
- Multi-Store Dealer Groups
Hear from 20 Group Members
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Steve Brown, Managing Partner, Frank Leta Automotive
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Chris Thomas, VP of Operations, Krieger Ford
About NCM
With over 75 years of industry expertise, NCM Associates helps automotive dealers and OEMs improve performance through data-driven insights, peer collaboration, and expert consulting.
Our proven strategies empower businesses to optimize operations, increase profitability, and stay competitive in a dynamic market.
Frequently Asked Questions
Because each group is self-governing, the group decides how often to meet. Most 20 Groups meet for 1.5 days, two to three times per year.
Complete a 20 Group application or email us at [email protected]. For any questions, please get in touch with our Sales Team at 800-756-2620.
20 Group membership fees start at $545 per month for three meetings per year and $520 per month for two meetings per year. The meeting, travel, hotel, and composite book expenses do not apply to the monthly fee.
20 Group members determine which topics comprise the agenda. Generally, groups elect an executive committee and a meeting chairperson who work with the group’s moderator to create the meeting agenda and choose meeting locations, restaurant options, and activities.
NCM’s professional moderators are industry veterans with real-world, in-depth retail leadership experience who facilitate each 20 Group meeting.