Yes! Whether you’re an established motorcoach service or just starting out, an NCM 20 Group can provide valuable insights and support. Our groups include businesses at various stages, allowing members to learn from each other’s experiences and accelerate their growth.
The Insights Your Business Deserves
Who It’s For
Motorcoach business owners looking for industry-specific strategies, peer collaboration, and measurable performance improvement.
Expert Moderation
Each 20 Group is led by an industry-experienced moderator who facilitates discussions, provides insights, and ensures productive meetings.
Peer-to-Peer Learning
Gain valuable knowledge from non-competing motorcoach owners by sharing challenges, strategies, and best practices to improve performance.
Financial Benchmarking
Monthly financial composites allow side-by-side comparisons with industry peers, helping you identify strengths and areas for improvement.
Customized Meeting Agendas
Each group sets its own meeting topics, ensuring discussions are relevant to members’ unique business challenges and goals.
Onsite Business Reviews
Host and visit fellow businesses for in-depth operational critiques, gaining firsthand insights into best practices and process improvements.
Strong Accountability
A supportive network of industry peers helps keep you accountable, driving continuous improvement and long-term business success.
NCM Associates
Accelerate Growth Through Peer Collaboration
NCM’s Motorcoach 20 Groups connect non-competing in a trusted setting to share insights, compare performance, and tackle challenges together.
Guided by industry experts, each session blends real-time data with peer-driven strategy to help you elevate every aspect of your business.
Hear from 20 Group Members
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Steve Brown, Managing Partner, Frank Leta Automotive
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Chris Thomas, VP of Operations, Krieger Ford
About NCM
NCM Associates is the originator of the 20 Group model and a trusted advisor to thousands of businesses nationwide.
Frequently Asked Questions
Members receive a monthly financial composite report that includes key performance metrics, sales data, and expense breakdowns. This report allows you to compare your business performance against industry benchmarks and peers, helping identify strengths and areas for improvement.
Absolutely. Confidentiality is a cornerstone of 20 Group participation. All members sign agreements to ensure that financial data, business strategies, and discussions remain private within the group, fostering an environment of trust and open communication.
Group members set the agenda based on their most pressing challenges and goals. Typically, an elected executive committee or meeting chairperson collaborates with NCM’s professional moderator to plan discussions, locations, and additional activities.
NCM’s professional moderators—industry veterans with extensive retail leadership experience—lead each 20 Group meeting. Additionally, selected group members rotate as meeting chairpersons, ensuring diverse perspectives and engagement from all participants.
Motorcoach 20 Groups typically meet multiple times a year for sessions lasting between 1.5 to 3 days. The frequency and length of meetings are determined by each group to best fit their needs and schedules.