NCM provides bus dealers with expert consulting, performance benchmarking, strategic planning, and staff training—all tailored to the unique dynamics of the bus industry. We help identify operational inefficiencies, monitor key metrics, and implement proven solutions that drive profitability and long-term growth.
Tailored Strategies for a Stronger Dealership
"In addition to providing an industry-wide perspective on business trends, [our moderator] personally knows our businesses and is willing to help bring clarity to the issues that we might be having and the possible solutions. Sometimes you just get so busy working in the business that you don't step back and see it."
– Steve Woelfel, President & CEO, Jefferson Lines
Drive performance with expert insight from consultants who understand the bus dealership industry.
NCM offers strategic consulting backed by benchmark data, custom training, and real-time tools to support your growth.
NCM Bus Dealers Services
20 Groups
Collaborate with non-competing peers to benchmark performance, share strategies, and uncover new opportunities for dealership growth.
Training
Equip your team with industry-specific skills in sales, service, leadership, and financial management through expert-led training programs.
Consulting
Work with experienced consultants to solve operational challenges, improve profitability, and align your dealership with long-term business goals.
Ready to Drive Your Business Forward?
Let NCM be your partner in growth—backed by data, power by experience, and driven by results. Let’s transform your business together.
About NCM
NCM Associates has helped thousands of dealerships succeed for over 75 years.
Our experts bring deep industry knowledge, data-driven strategies, and personalized support to drive measurable improvement across your operations.
The NCM Difference
Customized for Your Dealership
We create personalized strategies tailored to your bus dealership’s specific goals, challenges, and market conditions.
Driven by Performance
Our solutions focus on measurable improvements in profitability, efficiency, and overall dealership performance.
Backed by Industry Experts
Work with experienced consultants who understand the bus industry and deliver insights that drive real operational change.
Take Your Dealership to the Next Level
Tell us about your business, and we’ll match the right NCM services to improve your bottom line.
Frequently Asked Questions
Bus dealerships that work with NCM often experience improved vehicle sales, tighter financial management, more efficient service departments, and stronger customer relationships. Our bus dealership consultants use data-driven strategies and real-world experience to elevate your operations and help you compete more effectively.
We start by evaluating your dealership’s performance, financials, and market environment. From there, your bus dealership consultant will craft a targeted strategy that addresses your specific goals and challenges—ensuring practical solutions that deliver measurable results.
Absolutely. We analyze every touchpoint in your customer journey and provide training to improve service delivery and client engagement. The goal is to help you build long-term relationships that drive repeat business and boost satisfaction scores.
Yes, we offer in-person and online training programs for all roles—from sales and service to management. Our courses focus on improving operations, financial acumen, leadership skills, and customer service, ensuring your team is equipped for long-term success.
Yes! We welcome both new and established dealerships. Newer dealers benefit from learning directly from experienced peers while receiving tailored support to navigate early-stage challenges and growth opportunities.
A financial composite compares your dealership’s performance to peers in your group and across the industry. It helps highlight areas of strength, uncover inefficiencies, and guide strategic planning to improve profitability and performance.
Yes. NCM maintains strict confidentiality across all groups. Your data is only shared within your designated peer group, creating a safe and trusted environment for honest discussion and valuable collaboration.
In addition to bus dealerships, NCM serves RV, marine, trailer, heavy truck, and farm equipment dealers. We also partner with OEMs, delivering customized training, consulting, and performance solutions across a wide range of verticals.