When you apply, we gather details about your dealership’s size, location, and business profile. This allows us to place you in a group of non-competing peers with similar operations—ensuring relevant, relatable conversations and shared challenges.
14 Years
Average length of a 20 Group Membership
5,500+
Active 20 Group members across industries
500+
Dealer and OEM 20 Groups facilitated
8,800+
Dealers contributing benchmark data
14 Years
Average length of a 20 Group Membership
5,500+
Active 20 Group members across industries
500+
Dealer and OEM 20 Groups facilitated
8,800+
Dealers contributing benchmark data
The Insights Your Business Deserves
Who It’s For
Bus dealers looking for industry-specific strategies, peer collaboration, and measurable performance improvement.
Confidential Peer Collaboration
Join non-competing bus dealers in a private, supportive group to share challenges, strategies, and real-world experiences.
Profitability Growth
Uncover actionable ways to increase margins, control costs, and boost long-term profitability across your dealership.
Operational Excellence
Adopt the proven processes and habits of top-performing bus dealers to improve efficiency and service quality.
Built-In Accountability
Stay focused on your goals with group-driven encouragement, progress tracking, and expert moderation.
Bus Industry Intelligence
Leverage current market trends, benchmarks, and analysis tailored to the unique dynamics of the bus dealership industry.
Targeted Dealership Solutions
Address your dealership’s specific pain points with personalized recommendations backed by data and expert insight.
NCM Associates
Unlock the Power of Performance-Based Peer Groups
NCM’s Bus Dealer 20 Groups bring together like-minded dealers to learn from each other, track performance, and make smarter decisions.
Led by industry experts, these sessions combine data-backed insights with collaborative problem-solving to help you grow.
Hear from 20 Group Members
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Steve Brown, Managing Partner, Frank Leta Automotive
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Chris Thomas, VP of Operations, Krieger Ford
About NCM
NCM Associates is the originator of the 20 Group model and a trusted advisor to thousands of dealerships nationwide.
Frequently Asked Questions
Yes! We welcome both new and established dealerships. Newer dealers benefit from learning directly from experienced peers while receiving tailored support to navigate early-stage challenges and growth opportunities.
Most NCM Bus Dealer 20 Groups meet two to three times annually. Meetings include collaborative discussions, benchmarking reviews, and dealership visits that provide actionable insights and foster peer accountability.
Meeting locations are chosen by the group. Some prefer rotating member cities for on-site reviews of dealership operations, while others opt for destination locations and include spouses or families in the experience. It’s all about what works best for your group.
Group members drive the conversation. A member-elected chairperson or executive committee works with the NCM moderator to build a customized agenda that reflects the group’s current challenges and goals.
We provide each 20 Group with a secure online portal and group contact list. Members can easily share insights, ask questions, or collaborate via email—keeping the conversation going year-round.