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A man in an NCM uniform stands in the middle of a classroom giving a presentation during a training session. On the left hand side, adult students sit at tables taking notes and paying attention.

Heavy Truck Dealer Training Program

Take Your Team to the Next Level

NCM’s heavy truck dealer training programs provide data-driven, strategic growth.

Course Match Tool

25+

Courses

21:1

Teacher Ratio

350+

Annual Onsite & Virtual Trainings

5,000+

Students Yearly

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Training to Help Your Dealership Thrive

Who It’s For

Designed for heavy truck dealers looking to enhance operations, boost profitability, and lead confidently in a demanding industry.

Expert-Led Courses

Learn from experienced professionals who bring real-world dealership knowledge and practical strategies you can apply right away.

Customized Learning Paths

Training covers all key areas of dealership performance, so your team can focus on what matters most to your business.

Flexible Learning Options

Access in-person workshops or virtual training—whichever works best for your team’s needs and schedule.

Data-Driven Insights

Every course is backed by industry benchmarks and KPIs, giving you the insights to make smart, performance-based decisions.

NCM Associates

Build a Smarter, Stronger Dealership Team

Success in the heavy truck industry demands more than just selling trucks—it requires sharp operational skills, strong leadership, and financial know-how.

NCM’s training programs are tailored specifically for heavy truck dealers, helping your team optimize performance, enhance customer experience, and create long-term business growth.

The NCM Difference

two men in collared shirts and jeans are looking at a clipboard and standing in front of two large trucks.

Improve Team Performance

Equip your staff with the skills and knowledge to operate efficiently and deliver better results.

a man and a woman look at a tablet she is holding between them in a conference room setting

Boost Profitability

Learn strategies that reduce waste, optimize pricing, and increase revenue across all departments.

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Strengthen Customer Relationships

Enhance your service and sales approach to improve customer satisfaction, loyalty, and retention.

a man is giving a presentation in a classroom

Build Confident Leadership

Develop strong leaders who can manage teams effectively and drive continuous dealership growth.

Find the Right Course

Tell us about your dealership’s goals and needs, and we’ll match you to the right program.

Course Match Tool

Hear From Our Clients

  • This is my first dealership training class in my 20 years in the industry. I thoroughly enjoyed the class and the material and feel I am going to be able to bring new ideas back to my store.

    "This is my first dealership training class in my 20 years in the industry. I thoroughly enjoyed the class and the material and feel I am going to be able to bring new ideas back to my store.""

    – Kelly Floss, Office Manager, Volkswagen of Oak Lawn

    – Kelly Floss, Office Manager, Volkswagen of Oak Lawn

  • Being very new to the auto industry, these training courses are an extremely valuable tool for me not only in learning foundational mechanics of dealership financials and processes but also to bring many new insights & metrics back to help all our departments improve.

    "Being very new to the auto industry, these training courses are an extremely valuable tool for me not only in learning foundational mechanics of dealership financials and processes but also to bring many new insights & metrics back to help all our departments improve.""

    – Crystal Cordoba, Controller, Coos Bay Toyota

    – Crystal Cordoba, Controller, Coos Bay Toyota

  • If you're committed to taking your career to the next level, NCM provides a tremendous experience. You will learn a lot of great ideas on how to improve your management/leadership skills. It's a great opportunity to hear a wide variety of processes in place from people across the country, and...

    "If you're committed to taking your career to the next level, NCM provides a tremendous experience. You will learn a lot of great ideas on how to improve your management/leadership skills. It's a great opportunity to hear a wide variety of processes in place from people across the country, and hear lots of positive feedback on how to improve your processes, hire better, train better, and get the most out of your team.""

    – Mike Gurny, Sales Manager, Jeffrey Honda

    – Mike Gurny, Sales Manager, Jeffrey Honda

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About NCM

Since 1947, NCM has helped thousands of dealerships increase profit and performance through proven training, consulting, and peer collaboration.

Our Story

Frequently Asked Questions