Our consultants provide in-depth expertise across every major area of your operation—including sales, financial management, leadership, and daily operations. We begin by assessing your current performance and identifying opportunities for improvement. Then, we apply proven, data-backed strategies to address your challenges, while tracking progress through measurable KPIs to ensure sustainable, long-term success.
Drive Sales, Efficiency, and Growth With Expert Guidance

"[NCM] has challenged me in a multitude of ways, which was exactly what I knew I needed, which was exactly what I knew I would hate. But I knew it was good for me and it was good for my business, so I did it. And I’m benefiting from that."
– Scott Riccio, Owner, Northeast Charter & Tour Company
Navigating the motorcoach industry requires strategic planning, expert guidance, and data-driven decision-making.
NCM’s motorcoach business consultants provide customized solutions to enhance profitability, optimize operations, and strengthen leadership. With years of experience and proven strategies, we help your business improve efficiency, increase revenue, and achieve long-term success.
NCM Motorcoach Services

Collaborate with non-competing peers to benchmark performance, share strategies, and uncover new opportunities for dealership growth.

Equip your team with industry-specific skills in sales, service, leadership, and financial management through expert-led training programs.

Work with experienced consultants to solve operational challenges, improve profitability, and align your dealership with long-term business goals.
Ready to Drive Your Business Forward?
Let NCM be your partner in growth—backed by data, power by experience, and driven by results. Let’s transform your business together.

About NCM
With a deep understanding of the motorcoach industry, our consultants bring decades of experience helping companies streamline operations, enhance sales performance, and increase profitability.
NCM takes a hands-on approach, providing personalized guidance that aligns with your specific goals and challenges. Our data-backed strategies and expert coaching empower you to navigate industry shifts with confidence.
Proven Success, Customized Strategies
Frequently Asked Questions
Yes. We offer both on-site and virtual consulting services to best meet your business’s needs and schedule. On-site visits allow us to observe operations firsthand, engage directly with your team, and deliver actionable solutions in real time. Virtual sessions are ideal for follow-up consultations or remote teams and still provide the same high level of insight and support.
Getting started is simple. Reach out to our team to schedule an initial consultation. During this conversation, we’ll learn more about your business goals, challenges, and current operations. From there, we’ll design a customized consulting strategy tailored specifically to your business’s size, market, and growth objectives.
NCM stands out through our combination of deep industry knowledge, decades of real-world experience, and access to exclusive Benchmark data. We don’t rely on one-size-fits-all advice. Every consulting engagement is built around your business’s specific needs, challenges, and opportunities—ensuring practical, actionable strategies that deliver results you can measure.
Absolutely. Our consultants specialize in identifying profit leaks and helping you unlock new revenue opportunities. From streamlining operations and reducing expenses to optimizing sales and service processes, we help you build a more profitable, efficient business—using real-time performance metrics and comparison data to guide every step.
Yes. Fixed operations are a critical part of your success, and we provide consulting support that strengthens service and parts performance. This includes improving technician efficiency, managing parts inventory, increasing service throughput, and enhancing the overall customer experience—all with the goal of increasing profit per RO and long-term retention.
Not at all. While we help underperforming motorcoach businesses turn things around, our consulting services are just as valuable for strong operations looking to get even better. Whether you’re expanding, planning succession, or simply want to optimize your performance, we help you stay ahead of the curve and lead in a competitive market.
Yes. Collaboration is key to success. We work side-by-side with your management and staff to understand how your business operates and ensure that our recommendations are realistic, implementable, and aligned with your goals. Our goal is to create lasting change—not just deliver a report.