We match you based on dealership size, market, and product type to ensure all members are non-competing and relevant to your experience. This creates a collaborative, meaningful environment with shared challenges and goals.
14 Years
Average length of a 20 Group Membership
5,500+
Group Members
500+
20 Groups and Peer Groups
8,800+
Auto Dealers Benchmark Data
14 Years
Average length of a 20 Group Membership
5,500+
Group Members
500+
20 Groups and Peer Groups
8,800+
Auto Dealers Benchmark Data
The Insights Your Business Deserves
Who It’s For
Trailer dealers and OEMs looking for industry-specific strategies, peer collaboration, and measurable performance improvement.
Confidential Peer Networking
Connect with like-minded trailer dealers in a trusted, closed environment to exchange ideas and insights.
Profitability Improvement
Discover proven strategies to reduce waste, increase margins, and drive sustainable profitability.
Operational Best Practices
Learn how top-performing dealerships manage their operations—and adopt those practices for your own business.
Accountability and Support
Set meaningful goals and receive peer feedback and moderator guidance to stay on track.
Exclusive Industry Insights
Access real-time data and trend analysis specific to the trailer industry.
Customized Business Solutions
Tackle your dealership’s unique challenges with the support of industry experts and actionable data.
NCM Associates
Accelerate Your Dealership’s Growth and Success
Gain access to an exclusive network of trailer dealers and OEMs who share your drive for improvement.
With expert moderators, in-depth analytics, and real-time collaboration, NCM’s 20 Groups are the ultimate peer-to-peer resource for increasing performance, profitability, and efficiency in your dealership.
Hear from 20 Group Members
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Steve Brown, Managing Partner, Frank Leta Automotive
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Chris Thomas, VP of Operations, Krieger Ford
About NCM
NCM has supported dealerships across North America and the Asia Pacific for over 75 years.
From 20 Groups to coaching, training, and performance analytics, we deliver the tools and guidance that trailer dealers need to grow smarter and operate stronger.
Frequently Asked Questions
Meetings rotate based on group preferences. Many choose to meet at a member’s dealership for a live operational review, while others pick destination cities with planned networking or family activities.
Group members and the moderator work together to create an agenda that reflects current dealership concerns, industry trends, and specific topics members want to explore.
You’ll get access to a secure online communication portal, making it easy to share updates, ask questions, and exchange resources with your group year-round.
On average, members stay in a 20 Group for over 14 years. The strong sense of community, valuable insights, and ongoing accountability make it a long-term resource for continuous improvement and support.
Trailer dealer 20 Groups review a wide range of performance metrics—such as sales volume, gross profit, inventory turnover, service department efficiency, and net profit. You’ll receive a financial composite to track trends and identify areas for improvement.
Your NCM moderator facilitates meetings, ensures productive discussions, and brings expert guidance to the table. Moderators help your group stay focused, interpret data, and apply best practices across all dealership departments.
Yes, sharing data is a core part of the Trailer Dealer 20 Group process—but it’s completely confidential within your group. This transparency allows you to receive meaningful feedback, compare performance, and create more effective business strategies.
Absolutely. Many dealers bring department managers, GMs, or other key team members to participate in discussions and benefit from real-time learning and collaboration.